UPDATE, 7/2, 9:01 p.m. ET: Microsoft stated it resolved the technical issues that had knocked out Xbox Stay for almost seven hours. “Customers ought to now not be encountering points signing in to Xbox Stay and companies,” the Xbox Help account on X posted at 8:49 p.m. ET. “Thanks on your endurance, recreation on!”

EARLIER:

Xbox Stay, Microsoft’s multiplayer gaming and digital media community, was struggling a serious outage Tuesday as hundreds of customers reported issues accessing it.

Person-reported issues with Xbox Stay started to spike at about 2:15 p.m. ET Tuesday, in line with monitoring website Downdetector. As of two:25 p.m., greater than 23,000 outage reviews had been logged with the location, with greater than three-fourths indicating they have been having points logging in. Some Xbox Stay customers reported seeing error message saying the service was present process “scheduled upkeep.”

Different Microsoft-operated companies, together with Minecraft and the Microsoft Retailer, additionally had a excessive stage of consumer error reviews on Downdetector.

The official Xbox Help account on X posted at 2:55 pm. ET, “We’re conscious that some customers have been disconnected from Xbox Stay. We’re investigating!” The message directed customers to the Xbox standing web page — which ultimately was up to date to say {that a} main outage of the “Account & profile” service was reported at 2:07 p.m. ET. “Chances are you’ll not be capable to sign-in to your Xbox profile, could also be disconnected whereas signed in, or produce other associated issues,” the message on the Xbox standing web page stated. “Options that require sign-in like most video games, apps and social exercise gained’t be obtainable.”

Microsoft requires customers to have an Xbox Stay account (which is free to arrange) to play video games on-line and entry different experiences on the Xbox console, Home windows PC and Xbox cellular apps.

Xbox Stay customers took to social media to vent in regards to the technical issues: