London Drugs shuts down all western Canadian stores ‘until further notice’ following cyber incident

London Medication has introduced all of its areas in western Canada will likely be closed till additional discover following a cybersecurity incident.

The incident reportedly occurred in some unspecified time in the future on April 28 – with the corporate asserting the closures in a information launch printed Sunday night.

London Medication mentioned it doesn’t consider any buyer or worker knowledge was impacted “at the moment.”

“Upon discovering the incident, London Medication instantly undertook countermeasures to guard its community and knowledge, together with retaining main third-party cybersecurity consultants to help with containment, remediation and to conduct a forensic investigation,” the discharge learn.

Regarding pharmacy assist, the corporate acknowledged that pharmacists are on standby to help – advising prospects to cellphone their native pharmacy to make preparations.

“We apologize for any inconvenience triggered and we wish to guarantee you that this incident is the utmost precedence for us at London Medication,” the discharge continued.

“Thanks in your persistence.”

In an replace Monday afternoon, London Medication revealed its telephones can be briefly disabled as a part of the inner investigation.

The chain famous that the service can be restored as quickly because the investigation permitted.

“Within the interim, Pharmacy employees are on-site in any respect London Medication areas to assist prospects with pressing pharmacy wants,” the replace learn.

One other replace from the chain is predicted later this afternoon.